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Open Instincts Privacy Policy

Effective Date: [updated] September 1st, 2025

Open Instincts respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

Information We Collect

  • Contact details: name, email, phone, mailing address.

  • Profile details: information you provide when creating your guest profile or membership application.

  • Event information: ticket purchases, room package details, and attendance history.

  • Payment details: processed securely by our PCI-compliant payment provider. We never store card numbers.

  • Technical information: IP address, browser type, and usage logs to help us maintain security.

How We Use Information

  • To process event registrations and memberships.

  • To send confirmations, reminders, and essential event updates.

  • To verify age (21+) and identity where required.

  • To communicate about membership status, event changes, and important announcements.

  • To comply with legal obligations.

Data Sharing

We do not sell or rent your information. Limited data may be shared only with:

  • Payment processors for transactions.

  • Hotel partners for rooming lists when applicable.

  • Law enforcement when required by law.

Cookies

We use cookies only for site functionality (login sessions, preferences) and analytics. You may disable cookies, but some features will not work without them.

Security

Your data is protected by industry-standard security measures. While no system is 100% secure, we use reasonable safeguards to prevent unauthorized access.

Retention

We retain information as long as you maintain a profile or membership, and as required for legal or accounting purposes. You may request deletion at any time.

Your Rights

You may access, update, or request deletion of your data by contacting us. You may also opt out of non-essential marketing messages by clicking “unsubscribe.”
EU residents have rights under GDPR, including data access, correction, portability, and erasure.

Contact

Questions or requests can be directed to:
info@openinstincts.com
(678) 544-1014

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