Purchase Terms & Conditions
Last updated: September 1st, 2025
By completing a purchase on the Open Instincts website, you agree to the following Purchase Terms:
Age Requirement
All guests must be 21 years of age or older to attend. Valid government-issued identification will be required at event check-in.
Membership & Event Admission
Purchase of a membership does not include admission to any event. Event tickets or packages must be purchased separately.
All memberships, tickets, and packages are non-transferable.
Refunds & Cancellations
Refund requests must be made in writing to info@openinstincts.com at least 30 days prior to the event start date.
Approved refunds are subject to a 25% cancellation fee.
Guests may choose instead to receive a full credit toward a future event, valid for 18 months.
Cancellations made within 30 days of the event start date are not eligible for refunds.
If Open Instincts cancels an event without rescheduling, guests may request either a full refund or a credit valid for 18 months.
Event changes (venue, location, or dates) are not considered cancellations. The above-stated policy continues to apply.
Payment Plans
By selecting a payment plan, you authorize Open Instincts to automatically charge your card on the dates and amounts disclosed at checkout.
You may cancel a payment plan by contacting info@openinstincts.com at least 7 days prior to the next scheduled installment.
Billing Descriptor
Charges will appear on your statement as:
ML Ticketing
Acknowledgment
By purchasing, you acknowledge that:
You are attending of your own free will as a member of a private group.
You agree to follow the Event Code of Conduct, Terms of Service, and all venue rules.
You understand that violations may result in removal without refund.